Privacy Policy — tekan88

This Privacy Policy ("Policy") describes how tekan88 ("tekan88", "we", "us", or "our"), operator of the platform accessible at https://tekan88.win, collects, uses, stores, and discloses personal data relating to individuals who register for or use any of the Services offered on the platform ("Players" or "you").

tekan88 takes the privacy of its Players seriously. We are committed to handling personal data responsibly and in accordance with applicable data protection principles, including those reflected in Malaysia's Personal Data Protection Act 2010 (PDPA) where applicable, and the data protection obligations imposed under our international gaming licence.

By registering an account or using the tekan88 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you should discontinue use of the platform and close your account.

tekan88 collects personal data through various channels in connection with your use of the platform. The categories of personal data we may collect include:

2.1 Registration and Identity Data

• Full name as shown on your identity document;
• Date of birth (for age verification purposes);
• Email address and contact number;
• Residential address;
• Government-issued identification number (MyKad or equivalent) where required for KYC verification.

2.2 Financial Data

• Bank account details, e-wallet identifiers (e.g., Touch 'n Go eWallet account reference, Boost account reference), or cryptocurrency wallet addresses used for deposits and withdrawals;
• Transaction history including deposit amounts, withdrawal requests, and net gaming activity.

2.3 Technical and Usage Data

• IP address, device type, browser type and version, and operating system;
• Login timestamps, session durations, and platform navigation behaviour;
• Geolocation data derived from your IP address;
• Cookies and similar tracking technologies as described in Section 6.

2.4 Communications Data

• Content of communications with tekan88 support via live chat or email, including records of queries and resolutions;
• Responses to optional surveys or promotional communications where you have opted in.

tekan88 uses the personal data it collects for the following purposes:

• Account administration: To create, maintain, and manage your tekan88 account, including processing your registration and verifying your identity;
• Service delivery: To process deposits, withdrawals, bets, and casino activity, and to deliver the full range of tekan88 Services;
• KYC and compliance: To verify your age and identity in compliance with responsible gaming obligations and anti-money laundering (AML) requirements;
• Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other prohibited conduct;
• Responsible gaming: To monitor gaming behaviour for indicators of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion;
• Customer support: To respond to your queries, resolve disputes, and provide technical assistance;
• Legal obligations: To comply with applicable legal and regulatory requirements, including record-keeping obligations under our gaming licence;
• Platform improvement: To analyse aggregated usage data to improve the functionality, usability, and content of the tekan88 platform;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have given your express consent, and subject to applicable opt-out rights.

tekan88 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the account agreement, including delivering Services, processing transactions, and managing your account;
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including AML obligations, KYC verification, and gaming licence conditions;
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and analytics — provided such interests are not overridden by your fundamental data protection rights;
• Consent: Where we rely on your consent for specific processing activities, such as direct marketing communications, you may withdraw such consent at any time by contacting tekan88 support or adjusting your account notification settings.

tekan88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data in the following limited circumstances:

• Payment processors: Financial institutions and e-wallet operators (including Touch 'n Go, Boost, Maybank, CIMB, and Public Bank) for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and assess regulatory compliance;
• Game content providers: Software providers whose games are hosted on the tekan88 platform, to the extent required to deliver the relevant gaming service and maintain game integrity;
• Regulatory authorities: Where required by law, court order, or regulatory direction, including disclosure to our gaming licence authority;
• Professional advisers: Legal, accounting, or audit professionals where disclosure is necessary in connection with tekan88's business operations;
• Business transfers: In the event of a merger, acquisition, or sale of tekan88's business or assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties to whom tekan88 discloses personal data are contractually required to handle such data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific purpose for which it was shared.

tekan88 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device when you visit the tekan88 website.

6.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function, including session management, authentication tokens, and security features. These cannot be disabled without impairing platform functionality;
• Performance cookies: Used to collect anonymised data on how Players interact with the platform, to identify areas for improvement;
• Functional cookies: Used to remember your preferences, such as language settings and notification preferences;
• Analytics cookies: Used to generate aggregated usage statistics to improve platform design and content.

6.2 Managing Cookies

You may configure your browser to block or delete cookies. Please note that disabling strictly necessary cookies may prevent you from using the tekan88 login system or completing financial transactions. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

tekan88 retains your personal data for as long as your account remains active and for a period thereafter as required to comply with legal and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements;
• Transaction records are retained for a minimum of seven (7) years;
• Communications records (live chat logs and email correspondence) are retained for a minimum of two (2) years;
• Responsible gaming records, including self-exclusion history, are retained indefinitely to prevent re-registration by excluded individuals.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

tekan88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and tekan88 servers;
• One-way hashing of passwords — tekan88 does not store your password in recoverable form;
• Access controls restricting internal access to personal data to authorised personnel on a need-to-know basis;
• Regular security audits and penetration testing of platform infrastructure;
• Two-factor authentication (2FA) available as an optional additional security layer for all Player accounts.

Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. tekan88 cannot guarantee absolute security of your data and is not liable for unauthorised access or loss of data resulting from circumstances beyond its reasonable control.

Subject to applicable law, you hold the following rights in respect of your personal data held by tekan88:

• Right of access: You may request a copy of the personal data tekan88 holds about you;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data, subject to tekan88's legal retention obligations;
• Right to restrict processing: You may request that tekan88 restrict processing of your personal data in certain circumstances;
• Right to data portability: Where processing is based on consent or contractual necessity, you may request a copy of your data in a structured, commonly used format;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal;
• Right to object: You may object to processing based on legitimate interests, including direct marketing.

To exercise any of the above rights, please contact the tekan88 support team via live chat or at the email address provided in Section 13. We will respond to verified requests within 30 days.

tekan88 operates under an international gaming licence and may process or store personal data in jurisdictions outside of Malaysia. Where personal data is transferred internationally, tekan88 ensures that appropriate safeguards are in place, including contractual data protection obligations with data recipients that are consistent with applicable data protection standards.

By using the tekan88 platform, you consent to your personal data being transferred to and processed in jurisdictions outside Malaysia for the purposes described in this Policy.

The tekan88 platform is strictly restricted to individuals aged 21 years and above. tekan88 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under this age threshold, we will immediately close the associated account and delete all collected data. Parents or guardians who believe their child has registered on the tekan88 platform should contact our support team immediately. 21+

tekan88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Players via the email address on file or by a prominent notice on the platform at least 7 days before taking effect. Continued use of the tekan88 platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy or tekan88's data practices, please contact our Data Protection team through the following channels:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, directly on the tekan88 platform

Our support team handles all data-related queries in English and serves Malaysian players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and beyond. We aim to respond to all data rights requests within 30 days of verified receipt.